Personal Puppy Advisors
Surgery Hours

Cheltenham
Weekdays 9am to 7pm Saturday    9am to 11am

Tewkesbury
Weekdays  9am to 7pm Saturday     9am to1pm

Consultations by appointment during these hours

New Puppy or Kitten?
Register a new puppy or kitten with Vets on the Park and we will allocate you a member of our nursing team to be your personal advisor. This nurse will follow your puppy or kitten through the vital first weeks and months and be your constant point of contact at our clinic.
Behaviour
Your Personal Advisor will be on hand to answer any questions you have about your pet's behaviour and to help with training and socialisation. If you find yourself asking "Is this normal?", simply pick up the phone and check!
Growth and Nutrition
All new puppies and kittens receive a free sample pack of Hill's food. Your Personal Advisor will arrange regular weight checks and assist with ensuring your pet receives the right amount of the right diet.
Insurance
All new puppies and kittens will automatically be entitled to 4 weeks free insurance cover with Pet Plan. Your personal advisor can also help you understand the key differences between the huge range of pet insurance policies available.
Vaccinations
If your new puppy or kitten has already been vaccinated please make sure you bring your vaccination certificate with you. We need to make sure that no further vaccines are needed plus we record the dates to generate your booster reminders. This is especially important if only one vaccination has been given by the breeder’s veterinary surgeon
Weight Check
We will keep a record of you pet's weight making sure that thay are groiwng at the right rate. Puppies that get too heavy, too quickly are at a greater risk of certain conditions such as Hip Dysplasia.
Worming
We recommend all puppies and kittens are wormed every month until they are 6 months old and then four times a year. All worm checks are free, you only pay for the drugs prescribed. Our staff can also administer worming tabletsn for you, again this is a free service. If your pet is in contact with children regular worming with the right products is vital.
We also offer a free text or email worm reminder service to make sure your pet is wormed properly.
Thinking of Getting a Puppy?
If you are thinking of getting a puppy then please come and talk to us first. We can help you decide the best breed that suits your lifestyle plus make sure you are fully prepared for the new arrival. We have a range of quality products that can help the first few weeks go by much easier for both you and your puppy.
Useful links
Vets at Home
Coming into the surgery can be difficult so we are pleased to offer a free Vets at Home service to our clients who live within an 8 mile radius of our surgeries

Prescriptions

You can order your pet's prescription online or by phone. Please give us 24 hours notice to process your order

24hr Emergencies
When the surgeries are closed the emergency out of hours clinic ChelVets begins. The service is run from the Surgery at Cheltenham Racecourse. Call 01242 522 022
Health Checks

These are performed when you first visit us for a puppy or kitten cuddle and then at every booster vaccination or consultation you have.

Registration

Not registered with us yet? Use our online form to fill out your details and we will get back to you as soon as we can to confirm your registration.